Shannen Shine
@shannenshine
Detail-oriented contracts administrator with expertise in property management.
What I'm looking for
I am a detail-oriented and highly organized administrative professional with extensive experience in contract management, property administration, and customer engagement. My ability to handle contractual documentation and maintain accurate records has been pivotal in facilitating seamless communication between teams. I thrive in fast-paced environments, managing multiple tasks while ensuring compliance with company policies and procedures.
In my current role as an Executive Assistant and Property Manager at Worldwide Care Group, I have successfully managed tenant communication strategies, which significantly increased engagement and retention. I have also created marketing materials and online property listings that drove lead generation, while implementing CRM tools to optimize customer interactions. My previous experience as a Client Engagement & Brand Growth Specialist at Wewhiten allowed me to develop and execute social media strategies that boosted customer interaction and brand loyalty.
Experience
Work history, roles, and key accomplishments
Executive Assistant / Property Manager
Worldwide Care Group
Oct 2022 - Present (2 years 8 months)
Managed tenant communication strategies, increasing engagement and retention. Created marketing materials and online property listings to drive lead generation. Implemented CRM tools to optimize customer interactions and streamline operations. Handled sensitive documents with confidentiality and ensured proper recordkeeping. Assisted with contract-related administrative tasks, ensuring compliance
Client Engagement & Brand Growth Specialist
Wewhiten
Jan 2023 - Jan 2024 (1 year)
Developed and executed social media strategies to boost customer interaction and brand loyalty. Promoted services through digital marketing and community outreach efforts. Educated clients through community-driven initiatives, increasing engagement. Managed customer records and engagement data within CRM platforms.
Community Assistant Property Manager
UV Residential
Oct 2022 - Nov 2022 (1 month)
Strengthened resident engagement through proactive communication initiatives. Managed tenant forums and moderated discussions for self-service support. Conducted market research to improve customer satisfaction. Assisted with lease agreements and contract filing to ensure compliance.
Education
Degrees, certifications, and relevant coursework
Shannen hasn't added their education
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