Shanna Jennes
@shannajennes
Motivated professional with diverse experience in customer service and childcare.
What I'm looking for
My name is Shanna Jennes, and I am a highly motivated individual with a diverse background in customer service, childcare, hairdressing, and security. I have always believed in giving 100 percent to my work, which has allowed me to excel in various roles. My experience as a hairdresser taught me the importance of creativity and teamwork, as I strived to make my clients happy through my work.
In my role as a Child Care Worker, I had the privilege of working with children aged 0-3, where I developed strong communication skills and a deep love for nurturing young minds. My time at Zalando in customer service further honed my problem-solving abilities, as I managed phone calls, emails, and chats to assist customers effectively. Most recently, I worked as a Security Guard, where I adapted to various responsibilities, showcasing my versatility and commitment to safety.
Additionally, I had the opportunity to work as an Animator in Italy, where I engaged in sports, dance, and activities for children, further enriching my experience in entertainment and childcare. I am now seeking a long-term position where I can leverage my diverse skill set and passion for helping others.
Experience
Work history, roles, and key accomplishments
Security Guard
Security Masters
Oct 2022 - Nov 2024 (2 years 1 month)
Worked as a security guard in various locations, responsible for maintaining safety and security through vigilance and adaptability.
Animator
Amazoni
Jun 2023 - Oct 2023 (4 months)
Engaged in animation activities, including sports and dance, while working with children and ensuring a fun environment.
Customer Service Representative
Zalando
Jul 2020 - Mar 2022 (1 year 8 months)
Handled customer inquiries via phone, email, and chat, demonstrating strong problem-solving skills and effective communication.
Child Care Worker
Kind en Gezin
Mar 2015 - Jul 2020 (5 years 4 months)
Provided care for children aged 0-3 in a daycare setting, emphasizing communication and time management skills.
Hairdresser
New Generation
Jan 2013 - Jan 2015 (2 years)
Worked as a hairdresser, focusing on providing excellent service and ensuring customer satisfaction through creativity and teamwork.
Education
Degrees, certifications, and relevant coursework
Security Certification
Security Certification, Security
2023 - 2023
Obtained a certification in security, enhancing skills for a career in security services.
KA Schoten
Middle School Certificate, General Education
2008 - 2012
Completed middle school education, attended until 4th grade before stopping.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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