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Shanese Edney

@shaneseedney

Medical Transcriptionist transitioning into healthcare administration, with EPIC documentation experience at Lexington Medical Center.

United States

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What I'm looking for

I'm transitioning into healthcare administration and seeking a role where I can apply my experience with EPIC, patient documentation, and my training in medical billing and coding.

At Lexington Medical Center, I monitored cardiac rhythms and oxygen saturation for up to 80 patients daily and documented patient updates in EPIC.

I communicated changes in patient status to physicians, nurses, and other healthcare staff, escalating concerns while maintaining HIPAA compliance. I also assisted with training and orienting new monitor technicians.

My background at Bank ofAmerica included cash operations, scheduling, records management, and administrative support. I exceeded customer service performance goals by 143%.

I completed an Undergraduate Certificate in Medical Billing and Coding at DeVry University and bring academic training in medical coding, billing, compliance, and healthcare systems.

Experience

Work history, roles, and key accomplishments

Monitor Technician

Lexington Medical Center

Aug 2019 - Dec 2022 (3 years 4 months)

Monitored cardiac rhythms and oxygen saturation levels for up to 80 patients daily, documenting critical changes and maintaining HIPAA compliance. Collaborated with healthcare staff and assisted in training new technicians.

Electronic Health Records (EHR)Medical Terminology HIPAA compliance Patient Monitoring Data Entry Collaboration Training

Sales and Service Specialist

Bank of America

Jul 2004 - Mar 2017 (12 years 8 months)

Managed cash operations and coordinated daily operations including scheduling and inventory support. Exceeded customer service performance goals by 143% through effective issue resolution and collaboration.

Cash Management Customer Service Scheduling Inventory Management Documentation Administrative Support Microsoft Office

Education

Degrees, certifications, and relevant coursework

DeVry University

Undergraduate Certificate, Medical Billing and Coding

Grade: 3.79/4.00

Activities and societies: Coursework: Basic Medical Terminology, Electronic Health Records and Digital Health, Medical Ethics Compliance & Patient Privacy, Health Insurance Billing & Reimbursement, Medical Coding (CPT, ICD-10), Professional Skills for Healthcare

Undergraduate Certificate in Medical Billing and Coding with a 3.79/4.00 CGPA, completed in May 2025.