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Melissa Bishop

@melissabishop1

Healthcare operations professional at Sheltering Arms Institute documenting patient care and coordinating information across rehabilitation teams.

United States

Message

What I'm looking for

I'm seeking remote healthcare operations, medical records, care coordination support, or administrative roles.

At Sheltering Arms Institute, I document patient care, vital signs, and blood glucose readings within established clinical workflows while protecting confidential health information. I coordinate patient information and care needs with nursing, physical therapy, occupational therapy, and other rehabilitation personnel.

At TriCities Medical Center, I maintained electronic patient information in MEDITECH and Expanse and documented assigned care and measurements. My experience also includes clinical documentation and department support at Chippenham Hospital and St. Mary’s Hospital.

I’ve worked across hospital, rehabilitation, telemetry, and care settings, supporting patient records, scheduling, and communication with clinical teams. I hold an Associate of Applied Science in Medical Assisting and have an active Certified Nursing Assistant credential and BLS/CPR certification.

Experience

Work history, roles, and key accomplishments

Current

Rehabilitation Nursing Technician

Current

Sheltering Arms Institute

Mar 2026 - Present (8 months)

Accurately document patient care, vital signs, and blood glucose readings in established clinical workflows while protecting confidential health information. Coordinate patient information and care needs with nursing, physical therapy, occupational therapy, and other rehabilitation personnel.

Clinical Documentation patient records Vital Signs Blood Glucose testing HIPAA Confidentiality Clinical Coordination

Patient Care Technician – Cardiac Telemetry

TriCities Medical Center

Nov 2024 - Jul 2026 (1 year 8 months)

Maintained accurate electronic patient information in MEDITECH and Expanse in a fast-paced hospital setting. Communicated patient needs to nurses and other hospital departments and documented assigned care and measurements.

Meditech Expanse Electronic Documentation Patient Care Communication Skills Privacy Policies and Procedures

Caregiver (Family Care)

Self-Employed

Jul 2022 - Aug 2024 (2 years 1 month)

Coordinated healthcare appointments, medications, daily needs, and communications with healthcare offices. Maintained organized information and supported reliable follow-through on care needs.

Care Coordination Medication Management Appointment Scheduling Communication Skills

Travel Certified Nursing Assistant

Aya Healthcare / Accountable Healthcare

Jan 2020 - Jul 2022 (2 years 6 months)

Adapted to changing hospital systems and clinical workflows across medical/surgical, telemetry, and COVID care units. Maintained accurate patient information and collaborated with nurses, patients, families, and interdisciplinary staff.

Adaptability Clinical Documentation Patient Care Collaboration Telemetry COVID Care

Certified Nursing Assistant / Department Assistant

Chippenham Hospital

Feb 2019 - Apr 2021 (2 years 2 months)

Provided administrative department support in the Coronary Care Unit, including patient chart handling, clerical duties, and telephone routing. Coordinated information between clinical staff and departments; conducted hand-hygiene audits and supported compliance practices.

Administrative Support Patient Charting Clerical Duties Telephone Routing Compliance Hand Hygiene Audits

Patient Care Technician / Monitor Technician / Department Assistant

St. Mary’s Hospital

Sep 2018 - Mar 2019 (6 months)

Monitored telemetry and recorded cardiac rhythms; managed department telephone communication and information routing. Balanced clinical responsibilities with documentation and department-assistant tasks.

Telemetry Monitoring ECG Recording Documentation Communication Skills Department Support