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Shanelle Washington

@shanellewashington

Administrative support specialist at Regus maintaining records and coordinating time-sensitive requests for 20 business clients.

United States
Message

At Regus (IWG), I maintain client records, service requests, mail logs, and document updates for approximately 20 business clients. I enter and verify information in TeamHub and SalesHub while protecting confidential data.

I coordinate meeting schedules, room bookings, and calendar updates while handling time-sensitive requests. At Palmercare Chiropractic, I reviewed and updated confidential electronic medical records and patient documentation for 30+ patients daily.

At Nothing Bundt Cakes, I tracked inventory and production needs while completing up to 700 cakes per shift under quality and safety standards. I also trained 5+ employees on procedures, workflow, and quality requirements.

At Citi, I processed 100+ transactions per shift, verified identities, handled confidential records, and reviewed transaction records for completeness and discrepancies. My experience also includes assistant manager and sales associate roles at Travel Traders and Tervis.

Experience

Work history, roles, and key accomplishments

Regus (IWG) logoRI
Current

Community Associate

Regus (IWG)

Apr 2025 - Present (1 year 6 months)

Maintains client records, service requests, and mail logs for approximately 20 business clients. Coordinates meeting schedules and room bookings while managing multiple time-sensitive requests.

TT

Assistant Manager and Sales Associate

Travel Traders

Jul 2017 - Mar 2018 (8 months)

Assisted with store operations and sales activities. Managed inventory and customer service.

Education

Degrees, certifications, and relevant coursework

Florida International University logoFU

Florida International University

Master of Science, Hospitality Management

Master of Science in Hospitality Management from Florida International University.

Stratford University logoSU

Stratford University

Bachelor of Arts, Hospitality Management

Bachelor of Arts in Hospitality Management from Stratford University.

SE

ServSafe

ServSafe Food Protection Manager, Food Safety

Certification as a ServSafe Food Protection Manager.

Tech stack

Software and tools used professionally

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Message Shanelle

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