Shamsad Ahemad
@shamsadahemad
Results-driven Travel Sales Consultant with expertise in travel solutions.
IndiaWhat I'm looking for
I am a results-driven Travel Sales Consultant with over 8 years of experience in the travel industry. My expertise lies in creating custom itineraries and providing exceptional customer service to drive revenue growth for reputable travel agencies. I have a strong command of GDS systems such as Amadeus, Sabre, Galileo, and Worldspan, which I utilize to assist clients in selecting suitable flights that meet their needs and budget.
Throughout my career, I have developed a proactive approach to problem-solving and relationship building, ensuring that I meet customer needs promptly and efficiently. My experience includes working with both B2B and B2C clients, where I have successfully handled customer complaints and provided excellent service solutions. I am dedicated to leveraging my skills in Google campaigns and CRM software to enhance customer experiences and drive sales growth.
Experience
Work history, roles, and key accomplishments
Travel Sales Consultant
Omprime Technology Pvt Ltd
Jan 2022 - Present (3 years 4 months)
As a Travel Sales Consultant for the US market, I create custom itineraries based on customer preferences and budget constraints. I handle customer complaints professionally while providing excellent service and solutions, assisting customers in selecting suitable flights.
Travel Sales Consultant
Airtripmmaker.com
Dec 2018 - Jun 2021 (2 years 6 months)
In my role as a Travel Sales Consultant for the US market, I identified customer needs promptly and efficiently, developed relationships by providing excellent service, and assisted clients with their flight bookings online or through GDS.
Ticketing Executive
Province Infotech (Crystal Travel)
Sep 2016 - Nov 2018 (2 years 2 months)
As a Ticketing Executive for the UK market, I issued and reissued tickets for B2B and B2C clients, managed customer inquiries regarding ticketing issues, and utilized GDS systems for booking flights and managing reservations.
Ticketing Executive
Brightsun Travel
Apr 2015 - Aug 2016 (1 year 4 months)
In my position as a Ticketing Executive for the UK market, I issued and reissued tickets for B2B clients through emails and CRM queues, and coordinated with airlines for group bookings.
Education
Degrees, certifications, and relevant coursework
Avadh University
Bachelor of Commerce, Commerce
Activities and societies: Trekking, Fishing, Swimming
U.P. Board
Intermediate
Completed intermediate education.
Air Travel Course
Diploma, Travel and Tourism
Completed a 6-month diploma course in Air Travel.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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