Shalati Shibambo
@shalatishibambo
Results-driven property operations manager with a passion for efficient management.
What I'm looking for
As a seasoned property operations manager, I have honed my skills in overseeing day-to-day property operations, ensuring tenant satisfaction, and property value enhancement. With a strong background in customer relations, I excel in resolving tenant disputes, developing asset enhancement strategies, and formulating annual budgets. My expertise in property maintenance, repairs, and renovations ensures compliance with safety standards and OHS protocols.
Throughout my career, I have demonstrated my ability to work effectively in fast-paced environments, prioritizing tasks, and meeting deadlines. My proficiency in software applications, including Microsoft, MS Project, Word, Excel, and PowerPoint, has enabled me to streamline processes and improve operational efficiency.
With a strong educational foundation in real estate property management and applied project management, I am confident in my ability to drive results and add value to any organization.
Experience
Work history, roles, and key accomplishments
Property Operations Manager
Premier Corporate Holdings
May 2016 - Present (9 years)
Oversee day-to-day property operations, ensuring tenant satisfaction and property value enhancement. Manage tenant inquiries, lease agreements, and property maintenance while developing asset enhancement strategies and formulating budgets.
Customer Relations Agent
City of Johannesburg
Apr 2012 - Mar 2016 (3 years 11 months)
Met daily targets by providing feedback to customers and resolving complaints. Focused on delivering excellent service and maintaining strong client relationships.
Acting Operations Manager
City of Johannesburg
Apr 2012 - Mar 2016 (3 years 11 months)
Managed daily operations by distributing work to agents and compiling performance statistics. Ensured efficient service delivery and resolved customer complaints while maintaining client relationships.
Junior Software Developer
Yellow Dog Software
Mar 2011 - Mar 2012 (1 year)
Provided technical support and monitored account opening processes. Developed scripts for error checking and created reports using SQL and other technologies.
Sales Executive
Nashua North - Randburg
Apr 2007 - Jun 2009 (2 years 2 months)
Identified new business opportunities through cold calling and maintained relationships with existing customers. Prepared quotations and managed customer interactions.
Sales Executive
Kutu Stationers
Jan 2006 - Nov 2006 (10 months)
Engaged in cold calling and identified new business opportunities while providing support to existing customers and preparing proposals.
Assistant Estate Agent
Coach Wood Estates
May 2002 - Dec 2004 (2 years 7 months)
Assisted in sales negotiations and advertising properties. Supported the sales team in managing show houses and client interactions.
Sales Assistant
Sports Shoe World
Mar 1999 - Jan 2001 (1 year 10 months)
Assisted customers in-store, managed stock replenishment, and supported urgent deliveries and stock taking.
Education
Degrees, certifications, and relevant coursework
Shalati hasn't added their education
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