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Shakshi Naik

@shakshinaik

Process & Operations professional with 4 years of experience in billing, invoicing, data management, client coordination, and US operations.

India
Message

I am a Process and Operations professional with 6 years of experience across invoice processing, billing, payment processing, data management, client coordination, and business operations. I have worked with US clients and handled process-driven responsibilities where accuracy, attention to detail, timely execution, and effective communication were important.

In my previous experience, I have handled invoice and payment-related activities, maintained records, resolved discrepancies, performed data entry and verification, prepared reports, and coordinated with clients and internal teams. I also have experience supporting logistics-related operations and working according to client requirements and time zones.

I am particularly interested in opportunities such as Process Associate, Process Analyst, Operations Associate, Order Management Specialist, and Logistics Operations roles. I enjoy working with data, improving processes, solving operational issues, and creating organized and accurate reports. I am currently strengthening my Advanced Excel, data analysis, Power BI, and process improvement skills.

I am an immediate joiner and prefer remote opportunities where I can contribute my existing experience while continuing to grow into

Experience

Work history, roles, and key accomplishments

SL

Process and Operations Analyst

SHJ International Tech Pvt. Ltd.

Sep 2021 - Mar 2026 (4 years 6 months)

Focused on process optimization and operational modeling within complex U.S. logistics operations. Documented and analyzed end-to-end processes, managed invoice processing and accounts receivable, and maintained SOPs for audit readiness.

Education

Degrees, certifications, and relevant coursework

Devi Ahilya University logoDU

Devi Ahilya University

Master of Business Administration, Finance

Master of Business Administration in Finance from Devi Ahilya University, Indore.

PC

PMB Gujarati College

Bachelor of Commerce, Commerce

Bachelor of Commerce from PMB Gujarati College, Indore.

Tech stack

Software and tools used professionally

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