shainamarie quinday

I am a detail-oriented administrative professional with over three years of experience providing comprehensive support to executive teams and office operations. My proven track record in managing administrative tasks efficiently while maintaining strict confidentiality has been a cornerstone of my career. I pride myself on my strong organizational skills and excellent communication abilities, which enable me to coordinate office activities and facilitate a smooth workflow.

In my recent role at Concentrix, I managed customer concerns regarding concert tickets, assisting clients with bookings, exchanges, and refunds. My experience as a Quality Analyst at Callhounds Global involved confirming accounts with violations and reporting audits to international clients, showcasing my ability to make informed decisions under pressure. Additionally, my role as a Content Moderator allowed me to manage live content violations on a global scale, further enhancing my problem-solving skills and attention to detail.