Shaikh Zaith
@shaikhzaith1
Customer Success (SaaS) driver, blending onboarding, UX, and growth execution.
IndiaWhat I'm looking for
I’m a customer-focused, tech-driven professional who thrives on solving problems through clear communication, strong onboarding, and measurable product value. I bring hands-on experience across customer success, product growth, and content—so customer needs stay tightly connected to business outcomes.
In my current role, I collaborate with Development and Design teams to test workflows and improve user experience across dashboards and candidate journeys. I also research competitors and tools to help prioritize product features, and I create UI/UX wireframes, sitemaps, and brand visuals to keep releases consistent and well-documented.
I’ve also helped drive growth through market analysis and outbound outreach, coordinating user testing and feeding feedback directly into product improvements. I enjoy building systems—like AI tool repositories and structured documentation—that make teams move faster toward go-to-market goals with clarity and alignment.
Experience
Work history, roles, and key accomplishments
• Collaborated with Development and Design teams to test ATS workflows, recruiter dashboards, and candidate journeys - improving the overall user experience and feedback process.
• Researched and analyzed competitors and tools to help prioritize product features and plan integrations.
• Designed and documented UI/UX wireframes, sitemaps, and brand visuals, ensuring a consistent look and feel acros
• Conducted market analysis and outbound outreach that generated 13,000+ new users, contributing to 6,000 individual conversions and over 45% of the early product adoption pipeline.
• Designed and executed branding and social media strategies that boosted product visibility and product trials by 70%, enhancing engagement and retention.
• Coordinated user testing and integrated feedback into produc
• Designed and shaped the core gameplay and level flow for an Action Adventurer game, turning ideas into meaningful and enjoyable player experiences.
• Created early visual layouts and gameplay mockups in Unity to test how concepts would feel in action.
• Worked closely with the development and design teams to build a playable version of the game, helping test engagement and learning outcomes with
• Wrote scripts, shot, and edited multimedia content that supported machinery handling and training campaigns, generating 1M+ total views and engagements across internal platforms.
• Produced explainer videos and product demos that reduced employee training time and trainer allocation costs by 60%, improving learning efficiency.
• Collaborated with the Operations Manager and Production Head to cre
Led a small team to produce animated safety training modules, managing the full process from storyboard to animation and delivery. Collaborated with the safety officer to create clear, user-friendly scripts for better employee understanding. Implemented a new animation platform that reduced project costs and timelines by 30%, ensuring on-time rollout of all training materials.
Education
Degrees, certifications, and relevant coursework
Mohamed Sathak A.J.College Of Engineering
Bachelor of Engineering - BE, Computer Science
2020 - 2024
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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