Heleen Ritz

I've managed daily operations, schedules, performance, and team workflows at Domino's in a high-volume location.

I tracked sales, labor, and operational metrics through internal systems and spreadsheets, identified process gaps, and helped improve efficiency while meeting performance targets. I also oversaw hiring, onboarding, and staff training.

At TruGreen, I maintain customer accounts, service updates, schedules, and documentation using CRM systems, Excel, and Outlook. I support operational workflows through accurate data entry and system updates while managing high-volume work.

I'm pursuing Project Management, Bookkeeping, and Tax Preparation certifications as I transition toward remote, systems-based operational roles with minimal customer interaction.