SAShai Abrahams
@shaiabrahams
Results-driven professional passionate about customer service and logistics.
South AfricaWhat I'm looking for
I am a results-driven individual with a passion for personal growth, helping others succeed, and creating inclusive environments. My proactive mindset and empathetic approach enable me to adapt to challenges and turn them into opportunities. Whether teaching English, optimizing supply chains, or enhancing customer experiences, I am dedicated to excellence and committed to making a positive impact on every project I undertake.
With years of professional practice, I possess invaluable real-world experience. My career includes roles such as Customer Service Representative at SKF South Africa, where I provided exceptional multi-channel customer service and managed quotations and accounts. Additionally, I have worked as an Inventory Administrator and Procurement Officer at Hitachi Construction Machinery, where I developed sourcing strategies and maintained inventory control. My journey also includes coordinating export shipments at Volvo Trucks South Africa, ensuring regulatory compliance and timely delivery.
I am driven by a continuous quest for learning and improvement, always seeking new challenges and opportunities to grow. Let's connect and explore how we can collaborate to create value and drive success together.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
SKF SOUTH AFRICA
Feb 2022 - Aug 2024 (2 years 6 months)
Provided exceptional multi-channel customer service, resolving inquiries with professionalism. Managed quotations and accounts, aligning with sales targets while fostering strong customer relationships to drive loyalty and satisfaction.
Inventory Administrator / Procurement Officer
Hitachi Construction Machinery
May 2016 - Jan 2022 (5 years 8 months)
Developed and executed sourcing strategies achieving cost efficiencies. Strengthened supplier relationships and optimized procurement processes while maintaining inventory control to ensure smooth supply chain operations.
Exports Coordinator / Customer Service Representative
Volvo Trucks South Africa
Jun 2015 - Oct 2015 (4 months)
Coordinated export shipments ensuring regulatory compliance and timely delivery. Streamlined export documentation processes to improve operational efficiency while supporting financial and administrative functions.
Education
Degrees, certifications, and relevant coursework
UDUdemy
Certificate in Digital Marketing, Digital Marketing
2024 - 2024
Pursuing a Certificate in Digital Marketing to enhance my skills in online marketing strategies and digital engagement.
WUWits University
Bachelor of Commerce, Logistics, Materials, and Supply Chain Management
2015 - 2020
Completed a Bachelor of Commerce (BCom) with a focus on Logistics, Materials, and Supply Chain Management, gaining comprehensive knowledge in supply chain processes and management strategies.
WSWits Language School
TESOL Certification, Education
2015 - 2015
Achieved a TESOL Certification, equipping me with the skills to teach English to speakers of other languages effectively.
WSWits Business School
Certificate in Principles of Business and Management, Business Management
2008 - 2008
Completed a Certificate in Principles of Business and Management, providing foundational knowledge in business practices and management principles.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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