Shahoriar Sazid Rafi
@shahoriarsazidrafi
Operations and engagement professional bridging technology, teams, and client success.
What I'm looking for
I am an operations and engagement professional with a BSc in Computer Science and hands-on experience leading teams, managing client relationships, and delivering digital solutions. I began my career in a web firm and progressed to leadership roles in operations and client engagement.
As COO at a graphics/IT firm, I coordinated client collaboration, quality control, and team training; later I served as Junior Engagement Manager driving social and digital strategies for leading clients. Currently I support payroll coordination and customer service, resolving payment issues by liaising with technical teams and stakeholders.
I combine technical familiarity (SQL/MySQL, Java, C/C++, C#, WordPress/Wix) with strong communication and problem-solving skills, and I am motivated to align technology with business needs to deliver measurable results.
Experience
Work history, roles, and key accomplishments
Payroll Coordinator
C & T Homecare
Aug 2023 - Present (2 years 5 months)
Manage caregiver and patient payroll inquiries, coordinate with technical teams and authorities to resolve payment issues, and provide recommendations to ensure timely payment processing.
Junior Engagement Manager
X-Solutions
Oct 2021 - Aug 2023 (1 year 10 months)
Planned and executed digital and social media strategies for clients to increase reach and maintain market presence, supporting campaigns for leading Bangladeshi companies.
Chief Operating Officer
Prem-IT
Oct 2019 - Oct 2022 (3 years)
Led client collaboration, quality assurance, and team training for graphics projects, ensuring deliverables met client requirements and internal standards.
Education
Degrees, certifications, and relevant coursework
Independent University, Bangladesh
Bachelor of Science, Computer Science
2014 - 2019
Completed a Bachelor of Science in Computer Science at Independent University, Bangladesh, focusing on core computing subjects and practical projects.
Ahammad Uddin Shah Shishu Niketon School & College
Higher Secondary Certificate, Higher Secondary Education
2011 - 2013
Completed Higher Secondary Certificate (HSC) at Ahammad Uddin Shah Shishu Niketon School & College.
Ahammad Uddin Shah Shishu Niketon School & College
Secondary School Certificate, Secondary Education
2008 - 2011
Completed Secondary School Certificate (SSC) at Ahammad Uddin Shah Shishu Niketon School & College.
Availability
Location
Authorized to work in
Website
iub.edu.bdJob categories
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