Shahidavali Syed

I’m a backend-focused software engineer with 3+ years of experience designing and delivering scalable, high-performance distributed systems using Java and Spring Boot. I’ve built and maintained microservices that support 24/7, high-availability operations in production environments.

At FluentGrid Limited, I integrated OpenAI APIs into a voice-enabled AI chatbot using Speech-to-Text (STT) and Text-to-Speech (TTS), deploying it across web and WhatsApp to automate customer interactions at scale. I also built high-throughput Spring Boot microservices for distributed customer data processing and refined the system through service boundaries, API contracts, and data-flow design.

I’m proud of measurable improvements I’ve driven: I achieved ~30% faster API response times through query optimization, in-memory and distributed caching (Redis), and improved exception handling pipelines. I also reduced incident response time by 50% by implementing structured logging, health check endpoints, and failover mechanisms across distributed microservices.

Beyond delivery, I mentor junior developers and collaborate closely with product owners, UI/UX, and QA in Agile/Scrum sprints. I’m energized by distributed systems architecture, system design, and continuously upskilling in AI integrations and cloud-native development.