Shahbaz Salar

Oversaw end-to-end branch operations, including team structure, daily workflows, performance tracking, and service delivery. Built and stabilized operational processes across admissions, coordination, and student engagement.

Managed operational coordination for a portfolio of key partner accounts across the city. Ensured smooth onboarding processes, documentation compliance, and platform readiness for new partners.

Focused on institutional outreach and operational coordination with colleges and academic partners. Managed student inquiry handling, counselling coordination, and follow-up processes to ensure smooth admissions flow.

Managed student and parent interactions across inquiry, counselling, and enrollment support stages. Conducted detailed academic guidance sessions, aligning student goals with appropriate programs.

Managed customer relationships for key regional clients, ensuring long-term retention, service satisfaction, and repeat business. Acted as the primary point of contact for customers, handling inquiries, issue resolution, order coordination, and post-sales support.

Managed lead generation across multiple channels, supporting business acquisition efforts. Performed cold calling to engage prospective clients, explain offerings, and qualify leads.

Completed a comprehensive engineering curriculum focused on electronics and telecommunication technologies. Authored a thesis on technological advancements in the electronics industry.

Gained strong foundational knowledge in electronic systems, communication technologies, and basic project management. Completed relevant coursework in electronic design and applied engineering concepts.