At Sprinklr, I defined the approach for a spam classifier for Dell’s community that reached 92% accuracy and cut spam by 95%. I also launched AI Thread Summarization, which reached 45% adoption among active community users within two months.
I managed product delivery for enterprise clients including Dell and Ford, helping secure a 100% renewal rate and 15% upsell on Dell, a $1M+ ARR account. I also built PikSpec, an AI design tool that reached 600+ installs and 200+ sign-ups in its first 15 days.
