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Siddhant M

@siddhantm

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Product professional at EXL who launched an LLM recommendation engine that lifted advisor engagement 40%.

India

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At EXL, I shaped the strategy and roadmap for an LLM-powered sales recommendation engine for financial advisors, defining use cases, compliance guardrails, and success metrics with engineering. The product lifted advisor engagement 40%.

I’ve also worked across insurance, fintech, and consumer platforms, using research and data to turn user needs into product improvements. For my Stable Money capstone, I created an AI-powered repeat-investment MVP, projecting an increase in 90-day repeat investment from 20% to 35%.

Experience

Work history, roles, and key accomplishments

Assistant Project Manager

EXL

Oct 2023 - Aug 2025 (1 year 10 months)

Conceptualized product strategy for an LLM-powered sales recommendation engine, lifting advisor engagement 40%. Directed cross-functional product transformation initiatives, raising operational efficiency 75%.

LLM RAG Prompt Engineering Product Strategy Roadmapping Compliance Data Analysis SQL Python Power BI Agile Stakeholder Management

System Engineer

GS Software Pvt Ltd

Jul 2018 - Dec 2020 (2 years 5 months)

Translated customer sentiment analysis into product enhancements, lifting user satisfaction 18%. Built segmentation and pricing models that improved retention 15% and expanded gross margin.

Sentiment Analysis Segmentation Pricing Models Data Quality Product Analytics

System Engineer

Tata Consultancy Services

Aug 2015 - Jun 2018 (2 years 10 months)

Owned root-cause analysis for device failures, reducing defect recurrence 18% and downtime 22%. Authored SOPs and hiring guidelines that improved staffing efficiency 12%.

Root Cause Analysis SOPs Project Governance Staffing Onboarding SLA Compliance