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SHAFAY !SH
Looking for a job

SHAFAY !

@shafay

Healthcare Call Center Representative at LeadsCapital assisting clients with ACA enrollment and plan selection.

Pakistan
Message

What I'm looking for

Customer Support Representative | Customer Service | Call Center | Remote Customer Support

At LeadsCapital, I assist clients with ACA marketplace enrollment and plan selection. I explain coverage, premiums, deductibles, and subsidy eligibility, and verify documents for online applications.

I also resolve enrollment errors, coverage issues, and update requests, helping clients navigate the process accurately.

Previously, at ATOMBPO, I assisted clients with SSDI applications and eligibility screening. I explained qualification criteria, guided applicants through online forms, and collected and reviewed medical and employment information.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SC

Science Degree College

Intermediate, Computer Science

Completed Intermediate in Computer Science in 2025.

Tech stack

Software and tools used professionally

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