Abdullah Abbasi

I’m a results-driven Call Center Agent with 1–2 years of experience in the US insurance and healthcare industry. I specialize in Medicare, Final Expense, Reverse Mortgage, and ACA live transfers.

In my current role as a Live Transfer Agent (BPO Call Center), I handle outbound calls to Medicare-eligible (65+) clients and qualify leads for licensed US insurance agents. I focus on building rapport, delivering clear information, and transferring live leads with strong outcomes.

I’ve supported Final Expense, Reverse Mortgage, and ACA campaigns while maintaining high call quality, low drop rate, and strong conversion metrics. I follow US compliance scripts and Do Not Call (DNC) regulations to ensure every interaction is accurate and professional.

I’m fluent in English and bring strong communication skills to every call. I’m currently seeking a remote BPO opportunity with a US-based company where I can continue delivering reliable live transfers and measurable results.