Open to opportunities

Serina Justiniano

@serinajustiniano

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Operations and strategy professional with 10+ years in healthcare.

United States

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What I'm looking for

I am looking for a remote role in a mission-driven team where I can leverage my strategic and operational skills to drive impactful projects.

I am an operations and strategy professional with over a decade of experience in healthcare, surgical services, and medical device operations. My career has been marked by a commitment to improving team efficiency and streamlining systems, which has allowed me to support cross-functional projects from inception to execution. Recently, I transitioned to independent consulting, where I help startups and small businesses establish strong operational foundations.

In my most recent role as Operations Lead at Stryker, I successfully rebuilt operations at a struggling hospital account, restoring stability and improving workflows within six months. My proactive approach to inventory management led to a 30% reduction in supply-related costs, and I played a crucial role in securing critical contract wins through effective client relationship management. I am now seeking a remote opportunity where I can contribute my strategic thinking and operational expertise to a mission-driven team.

Experience

Work history, roles, and key accomplishments

Current

Independent Business Consultant

Current

Independent Business Consultant & Strategist

Jan 2021 - Present (4 years 5 months)

Partnered with early-stage startups and small businesses to streamline operations, implement scalable systems, and drive strategic growth. Led projects across industries including wellness, SaaS, nonprofit, and home services—customizing backend infrastructure, client delivery workflows, and automation systems.

Business Consulting System Implementation

Current

Sales Associate

Current

Classic Photos by Dave

Jan 2015 - Present (10 years 5 months)

Supported sales operations and customer interactions. Managed inventory and maintained product displays.

Sales Support Customer Service Inventory Management Display

Operations Lead

Stryker

Jan 2023 - Jan 2024 (1 year)

Rebuilt operations at a failing hospital account post-turnover, restoring stability, improving workflows, and leading a new team through full recovery in 6 months. Led onsite operations across surgical support, high-tech equipment troubleshooting, and inventory optimization—balancing client needs with internal execution.

Operations Management Workflow Optimization Inventory Management Client Relationship Management Technical Troubleshooting

Surgical Technician Manager

Rochester Regional Health System

Jan 2020 - Jan 2023 (3 years)

Analyzed training bottlenecks and staff feedback to design a real-room onboarding program that improved retention and reduced time-to-readiness by 40%. Streamlined equipment management and preventative maintenance, reducing annual operational expenses by 18%.

Scrub Technician - Orthopedics

Rochester Regional Health System

Jan 2016 - Jan 2020 (4 years)

Supported over 1,000 orthopedic surgeries with 100% compliance in sterile procedures, contributing to zero surgical site infections. Reduced OR prep time by 15% by reorganizing instrument trays and improving workflow efficiencies.

Education

Degrees, certifications, and relevant coursework

Purdue University

Bachelor of Science, Health Science

Grade: Summa Cum Laude

Earned a Bachelor of Science in Health Science, graduating Summa Cum Laude. Also pursued doctoral credits in Biomedical Engineering, demonstrating advanced study in the field.