SG
Open to opportunities

Serhat Garip

@serhatgarip

Experienced sales professional with a proven track record in key account management.

Turkey

What I'm looking for

I am looking for a role that offers opportunities for growth and development within a dynamic team, where I can leverage my sales expertise to drive results and enhance customer satisfaction.

With over 8 years of experience in sales, I have consistently demonstrated my ability to drive results and exceed targets. My career has been marked by a strong commitment to customer satisfaction and a deep understanding of the sales process, from prospecting to closing. Currently, I serve as a Key Account Manager at Straumann Group, where I build strong relationships with key clients in the dental sector and identify new business opportunities.

Throughout my career, I have successfully managed sales teams and operations in various roles, including as a Barista at Starbucks and a Restaurant and Sales Manager at Herby Restaurant. My experience in these positions has equipped me with the skills to enhance customer experiences and drive sales growth. I am passionate about employee training and development, ensuring that my teams are well-prepared to meet customer demands and achieve sales targets.

I hold a Bachelor's degree in Public Relations and Advertising from Istanbul University and have recently completed a Business Management Program at George Brown College. I am dedicated to continuous learning and professional growth, always seeking new opportunities to apply my skills and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

HR

Restaurant and Sales Manager

Herby Restaurant

Jan 2020 - Mar 2024 (4 years 2 months)

I managed daily operations of the restaurant, focusing on customer satisfaction and sales growth. I emphasized employee training and established market presence by introducing products to retail chains.

ST

Barista

Starbucks

Jan 2022 - Mar 2024 (2 years 2 months)

In my role as a Barista, I maximized customer satisfaction by offering high-quality beverages and excellent service. I made quick decisions to meet sales targets and customer demands effectively.

BG

Sales Representative

B Braun Group

Feb 2018 - Sep 2018 (7 months)

As a Sales Representative, I promoted and sold surgical equipment and 3D camera systems to public hospitals, participating in medical operations to ensure effective product use.

TH

Sales Representative

Trof Health

Jan 2016 - Feb 2018 (2 years 1 month)

I promoted Johnson & Johnson Ethicon products by organizing large-scale nurse training sessions and surgical demonstrations in hospitals, enhancing product effectiveness.

NG

Pharmaceutical Sales Representative

Neutec Group

May 2014 - Dec 2014 (7 months)

I promoted and sold Neutec's Vitalis pharmaceutical products by conducting daily visits to doctors and pharmacies to address customer demands.

Education

Degrees, certifications, and relevant coursework

George Brown College logoGC

George Brown College

Certificate, Business Management

2024 - 2024

Completed a Business Management Program Certificate, focusing on essential business principles and practices.

George Brown College logoGC

George Brown College

Certificate, General Arts and Science

2019 - 2020

Completed a General Arts and Science - Academic English Certificate, enhancing English language skills for academic and professional contexts.

Istanbul University logoIU

Istanbul University

Bachelor's Degree, Public Relations and Advertising

2009 - 2013

Earned a Bachelor's Degree in Public Relations and Advertising, gaining knowledge in communication strategies and media relations.

Tech stack

Software and tools used professionally

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