Serhat Garip
@serhatgarip
Experienced sales professional with a proven track record in key account management.
What I'm looking for
With over 8 years of experience in sales, I have consistently demonstrated my ability to drive results and exceed targets. My career has been marked by a strong commitment to customer satisfaction and a deep understanding of the sales process, from prospecting to closing. Currently, I serve as a Key Account Manager at Straumann Group, where I build strong relationships with key clients in the dental sector and identify new business opportunities.
Throughout my career, I have successfully managed sales teams and operations in various roles, including as a Barista at Starbucks and a Restaurant and Sales Manager at Herby Restaurant. My experience in these positions has equipped me with the skills to enhance customer experiences and drive sales growth. I am passionate about employee training and development, ensuring that my teams are well-prepared to meet customer demands and achieve sales targets.
I hold a Bachelor's degree in Public Relations and Advertising from Istanbul University and have recently completed a Business Management Program at George Brown College. I am dedicated to continuous learning and professional growth, always seeking new opportunities to apply my skills and contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Key Account Manager
Straumann Group
Mar 2024 - Present (1 year 2 months)
As a Key Account Manager, I built strong relationships with key clients in the dental sector, ensuring customer satisfaction and loyalty. I identified business opportunities, developed strategic account plans, and collaborated with various teams to enhance customer experiences.
Restaurant and Sales Manager
Herby Restaurant
Jan 2020 - Mar 2024 (4 years 2 months)
I managed daily operations of the restaurant, focusing on customer satisfaction and sales growth. I emphasized employee training and established market presence by introducing products to retail chains.
Barista
Starbucks
Jan 2022 - Mar 2024 (2 years 2 months)
In my role as a Barista, I maximized customer satisfaction by offering high-quality beverages and excellent service. I made quick decisions to meet sales targets and customer demands effectively.
Sales Representative
B Braun Group
Feb 2018 - Sep 2018 (7 months)
As a Sales Representative, I promoted and sold surgical equipment and 3D camera systems to public hospitals, participating in medical operations to ensure effective product use.
Sales Representative
Trof Health
Jan 2016 - Feb 2018 (2 years 1 month)
I promoted Johnson & Johnson Ethicon products by organizing large-scale nurse training sessions and surgical demonstrations in hospitals, enhancing product effectiveness.
Sales Representative
Active Medicine
Jan 2015 - Aug 2015 (7 months)
I promoted Allergan's Natrelle breast implants for plastic surgery, effectively managing sales processes through one-on-one meetings with plastic surgeons.
Pharmaceutical Sales Representative
Neutec Group
May 2014 - Dec 2014 (7 months)
I promoted and sold Neutec's Vitalis pharmaceutical products by conducting daily visits to doctors and pharmacies to address customer demands.
Education
Degrees, certifications, and relevant coursework
George Brown College
Certificate, Business Management
2024 - 2024
Completed a Business Management Program Certificate, focusing on essential business principles and practices.
George Brown College
Certificate, General Arts and Science
2019 - 2020
Completed a General Arts and Science - Academic English Certificate, enhancing English language skills for academic and professional contexts.
Istanbul University
Bachelor's Degree, Public Relations and Advertising
2009 - 2013
Earned a Bachelor's Degree in Public Relations and Advertising, gaining knowledge in communication strategies and media relations.
Availability
Location
Authorized to work in
Job categories
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