Serge Musabyimana
@sergemusabyimana
I improve patient access, insurance billing, and compassionate hospital service.
What I'm looking for
At Rwanda Charity Eye Hospital, I register patients, verify insurance, coordinate appointments, and process medical billing documentation to support efficient patient flow.
I independently managed Military Medical Insurance billing operations, improving billing accuracy and reducing processing delays. I also resolve billing and insurance issues by working closely with clinical and administrative teams.
Previously, I welcomed patients and visitors, updated electronic medical records, answered incoming calls, and supported healthcare providers with administrative documentation.
I'm seeking a remote Patient Access or Medical Reception role where I can contribute compassionate patient service, accurate records, and reliable healthcare operations.
Experience
Work history, roles, and key accomplishments
Customer Service & Billing Officer
Rwanda Charity Eye Hospital
Sep 2022 - Present (3 years 11 months)
Register patients and verify demographic and insurance information before treatment. Handle high-volume patient inquiries and process medical billing documentation with accuracy.
Receptionist/Patient Services Officer
Rwanda Charity Eye Hospital
Jan 2021 - Aug 2022 (1 year 7 months)
Welcomed patients and visitors while delivering excellent customer service. Registered patients, scheduled appointments, and maintained accurate patient files.
Education
Degrees, certifications, and relevant coursework
Groupe Scolaire Gisozi I
Advanced Level (A2), Languages and Literature
Completed Advanced Level (A2) in Languages and Literature.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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