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septy nurhilda

@septynurhilda

Experienced Corporate Secretary & Customer Service professional skilled in admin support, communication, data entry, and remote work.

Indonesia

Message

What I'm looking for

I’m looking for a remote position where I can use my experience in customer service, administration, scheduling, and coordination. I value a supportive team, clear communication, opportunities to learn, and long-term career growth.

VA & Admin

Experience

Work history, roles, and key accomplishments

Current

Customer Service

Current

the kind wash laundry

Feb 2022 - Present (4 years 8 months)

Managed daily customer inquiries through online channels, handled orders and bookings, coordinated collection and delivery schedules, updated customers on order status, processed service requests, and maintained accurate customer and order records. Assisted with administrative tasks, followed up on customer issues, and coordinated with the operations to ensure smooth and timely service.

Customer Service Shopify Google Workspace Google Sheets Customer Support Customer Experience Project Management Scheduling Administrative Support Admin Tasks Data Entry

Corporate Secretary

Bias Mandiri Group

Feb 2012 - Feb 2019 (7 years)

As a Corporate Secretary, I managed calendars and scheduled meetings for management, directors, clients, and external stakeholders. I coordinated schedules, sent invitations, prepared agendas and documents, confirmed attendance, handled rescheduling, recorded meeting minutes, tracked action items, and followed up to ensure meetings and related tasks were completed efficiently.