Open to opportunities

senduoran suresh

@senduoransuresh

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Detail-oriented IT professional with expertise in system administration and support.

Sri Lanka

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What I'm looking for

Seeking a dynamic IT role focusing on system administration, cloud services, and customer satisfaction, with opportunities for growth in IT infrastructure management.

I hold a Bachelor of Science in Computer Science from Curtin University, with a strong foundation in IT administration and support. My professional journey includes roles such as IT Administrator at Vision International and IT Support Specialist at MAS Holdings, where I honed skills in cloud computing, network management, and troubleshooting.

Key achievements include successfully managing Active Directory and implementing virtualization technologies. I excel in problem-solving and delivering data-driven solutions, ensuring effective communication and understanding of customer needs.

I am passionate about leveraging technology to enhance operational efficiency and customer satisfaction, with a focus on continuous learning and professional growth in the IT field.

Experience

Work history, roles, and key accomplishments

IT Administrator

Islands International

Jan 2024 - Jan 2025 (11 months)

Managed IT infrastructure and provided support for Microsoft Azure and Office 365. Ensured effective client support and remote desktop assistance, enhancing overall operational efficiency.

Microsoft Azure Office 365 Cloud Computing Active Directory Management

Network Manager

University of Vavuniya

Jan 2023 - Jan 2024 (1 year)

Oversaw network operations and managed troubleshooting for OS and hardware issues. Implemented effective network management strategies to ensure seamless connectivity.

Network Management Active Directory Management Cloud Computing

IT Support Specialist (L1)

MAS Holdings

Nov 2021 - Nov 2022 (1 year)

Provided first-level IT support, addressing technical issues and ensuring user satisfaction. Collaborated with teams to enhance IT service delivery.

IT Support Technical Troubleshooting Client Communication SAP

Education

Degrees, certifications, and relevant coursework

Curtin University

Bachelor of Science, Computer Science

2017 - 2021

I have a strong background in Computer Science and Computing, having completed a bachelor's degree from Curtin University. I have developed skills in presentations, consumer insight, and seek truth from facts, which help me to communicate effectively, understand the needs and expectations of the customers and stakeholders, and deliver solutions that are based on evidence and data.