Selina Xaba
@selinaxaba
Dedicated sales consultant with strong customer service skills.
South AfricaWhat I'm looking for
I am a passionate sales consultant with experience in outbound cold calling and lead warming across various products, including car insurance, funeral policies, and medical aid. My journey began in 2018, where I honed my skills in customer service while working with Vodacom, providing assistance and ensuring customer satisfaction.
In my most recent role at Olico, I continued to excel in sales, focusing on products such as Discovery STI & Life and Old Mutual Funeral. My commitment to active listening and problem-solving has allowed me to build strong relationships with clients, ensuring their needs are met effectively. I thrive in team environments and am always eager to learn and grow in my career.
Experience
Work history, roles, and key accomplishments
Sales Consultant
Olico Call Adult Basic Education and Training
Jan 2022 - Present (3 years 4 months)
Performed outbound cold calling and lead warming for a range of insurance and investment products, including Discovery STI & Life, Old Mutual Funeral, Sanlam Indie & RA, Iwyze STI, and Alllife Life. Engaged with prospective clients to explain product benefits and generate interest.
Customer Service
Merchants
Jan 2019 - Present (6 years 4 months)
Provided customer service assistance for Vodacom customers, resolving inquiries and ensuring customer satisfaction. Handled a high volume of customer interactions efficiently.
Sales Consultant
MSA
Jan 2018 - Present (7 years 4 months)
Conducted outbound cold calling and lead warming for various financial products including car insurance, funeral policies, legal cover, credit cards, and medical aid. Provided comprehensive information and support to potential clients.
Education
Degrees, certifications, and relevant coursework
Otlando High School
Matric Certificate, General Studies
Successfully completed secondary education, earning a Matric Certificate. Developed foundational knowledge across various subjects.
UAUniversity of South Africa
Certificate, HIV/AIDS Care & Counselling
Completed a 6-month course focusing on HIV/AIDS care and counselling. Acquired essential skills for providing support and guidance in this field.
UAUniversity of South Africa
Certificate, Adult Basic Education and Training
Participated in the Adult Basic Education and Training program. Gained skills and knowledge relevant to adult education.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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