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@pontsolaka
Driven sales consultant with a proven track record in customer service.
South AfricaI am a dedicated sales consultant with two years of experience in strategic sales, consistently exceeding customer service targets. My expertise lies in building strong client relationships and ensuring customer retention. I thrive in dynamic environments and am always eager to embrace new opportunities.
At Muz Creation t/a Omni Africa, I have honed my skills in identifying potential customers, understanding their needs, and effectively quoting and processing sales orders using CRM systems. My commitment to achieving monthly and quarterly sales targets has been a significant part of my success.
In addition to my sales experience, I have pursued various educational opportunities, including certifications in Microsoft applications and Sage Intacc systems. I am passionate about continuous learning and development, which I believe is essential in today’s fast-paced business landscape.
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Work history, roles, and key accomplishments
Muz Creation t/a Omni Africa
Jan 2023 - Present (2 years 10 months)
Responsible for identifying potential customers and understanding their needs, quoting, and processing sales orders using a CRM system. Achieved monthly and quarterly sales targets, and handled tender documentation.
Degrees, certifications, and relevant coursework
Matric, General Studies
Completed secondary education, focusing on foundational subjects to prepare for higher learning and professional development. Gained essential academic skills and knowledge during this period.
Certificate, Sage Intacc Consulting
Pursued a Sage Intacc Consultant Certificate, gaining expertise in Sage Intacc and payroll systems. Developed skills in financial software and business management tools.
Certificate, Sales and Customer Communications
Completed a Sales And Customer Communications Certificate, enhancing skills in effective communication and customer relations. Focused on strategies for successful sales interactions and client engagement.
Certificate, Artificial Intelligence
Acquired a Microsoft AI Certificate, exploring Microsoft Copilot, generative AI, and basic AI concepts. Developed foundational knowledge in artificial intelligence and its applications.
Software and tools used professionally
South AfricaYou can contact Pontso and 90k+ other talented remote workers on Himalayas.
Message Pontso
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