Open to opportunities

Lungile Gumede

@lungilegumede

Message

Results-driven sales specialist with 10+ years in insurance, retail, and telecoms.

South Africa

Message

What I'm looking for

I am seeking a client-facing sales or advisory role in a supportive team where I can grow, use my insurance and telecoms expertise, and build long-term client relationships.

I am a dynamic sales specialist with over 10 years' experience selling and promoting products across retail, technology and healthcare sectors. I combine strong client-facing skills with disciplined administration to assess needs, recommend solutions, and close sales.

Most recently I work as a Financial Advisor advising clients on medical insurance, processing enrollments, and maintaining client relationships to ensure satisfaction and retention. Previously I sold funeral cover and consumer services, consistently managing pipelines and responding to client queries.

I bring strong computer skills (Excel, PowerPoint, Word, Access, internet), fluency in English and isiZulu, and a customer-first mindset focused on clear communication, problem resolution, and meeting targets.

Experience

Work history, roles, and key accomplishments

Current

Financial Advisor

Current

Scoutnet (Dischem Medical Insurance)

Feb 2024 - Present (1 year 7 months)

Engage prospective clients, assess health coverage needs, recommend and enroll customers onto medical insurance plans, and manage policy queries to ensure client retention.

Customer Relationship Management Communication MS Office

Sales Agent

Talksure

Apr 2022 - Dec 2023 (1 year 8 months)

Explained funeral cover options, assisted clients with applications and documentation, and maintained client contact for policy updates and payment reminders to support policy retention.

Funeral Cover Sales Documentation Verification Customer Service Policy Administration MS Office

Sales Consultant

All Life Insurance

Dec 2018 - Jan 2022 (3 years 1 month)

Sold insurance products, grew and maintained a client base, pursued new business opportunities, and served as a brand ambassador while handling client enquiries and complaints.

Insurance Sales Pipeline Management Customer Service Relationship Building MS Office

Sales Agent

Cell C

Feb 2017 - Nov 2018 (1 year 9 months)

Processed handset orders and activations, resolved customer queries, updated systems and liaised with distribution and logistics to validate and book stock orders.

Retail Sales Order Processing Inventory Booking Customer Support Data Entry MS Excel