Sehrish Junaid
@sehrishjunaid
Customer support and creative design specialist with 7+ years experience.
PakistanWhat I'm looking for
I am a confident communicator and multi-skilled remote professional with over 7 years of experience in customer support, client interaction, and graphic design. My journey has taken me through various roles, including Customer Support Executive at Sol Tekkers and Client Support Assistant at The Matrix, where I honed my skills in effective communication and problem-solving.
In my freelance work as a Graphic Designer for Venture Vessel, I created brand visuals that resonated with audiences, including flyers, logos, and social media content. I pride myself on my ability to deliver high-quality designs on deadline while maintaining a professional and kind demeanor in all client interactions. My experience has equipped me with the tools to handle tasks independently and contribute positively to team dynamics.
Experience
Work history, roles, and key accomplishments
Freelance Graphic Designer
Venture Vessel
Created brand visuals including flyers, logos, and Instagram posts, working closely with the marketing team to match brand tone. Used Canva to design content for promotions, announcements, and product launches, delivering high-quality designs on deadline and revising based on feedback.
Customer Support Executive
Sol Tekkers
Communicated with international clients via email and chat in a clear and friendly tone. Scheduled meetings and followed up professionally with leads and clients, solving customer problems with patience and quick responses.
Client Support Assistant
The Matrix
Jan 2023 - Jan 2024 (1 year)
Handled customer queries and provided step-by-step guidance, helping new clients feel comfortable and informed during onboarding. Collected client feedback and shared reports with the team, using Gmail and Zoom for daily communication.
Online & Home-based Tutor
Self Employed
Jan 2014 - Jan 2022 (8 years)
Taught English and other core subjects to school and college-level students, focusing on helping students speak and write English more confidently. Used Zoom and Google Meet for remote teaching sessions, and updated parents regularly about student progress.
Education
Degrees, certifications, and relevant coursework
Sir Syed College
Bachelor of Science, Science
Completed a Bachelor of Science degree at Sir Syed College in Karachi. Focused on foundational academic principles and critical thinking.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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