Sedou Futoh
@sedoufutoh
I’m an entry-level IT and cloud support professional focused on AWS projects, troubleshooting, and security.
What I'm looking for
I’m an IT and cloud professional based in Calgary, transitioning from a 14-year career into cloud computing and IT support. I hold the Google IT Support Professional Certificate and Google AI Essentials Certificate, and I’m certified as an AWS Certified Cloud Practitioner (CLF-C02).
I’ve deployed three live AWS cloud projects—static website hosting, a serverless contact form, and an AI-powered resume scanner—while diagnosing production incidents (e.g., CloudFront Access Denied, CORS failures, and email deliverability) using CloudWatch logs and systematic root-cause analysis. I build with security best practices like Origin Access Control (OAC), HTTPS enforcement, WAF, IAM least privilege, and DKIM/SPF/DMARC, and I’m strongest when I can document changes and communicate clearly in a support-focused role.
Experience
Work history, roles, and key accomplishments
Warehouse Operations Associate
FedEx Supply Chain
Feb 2025 - Present (1 year 4 months)
Maintained 100% daily productivity targets in a high-volume 24/7 logistics environment by following operational procedures and safety compliance protocols. Managed real-time inventory accuracy with Vocollect VoiceConsole and RF scanners, collaborated with shift teams to prevent fulfillment delays, and operated material-handling equipment with zero safety incidents.
AWS Cloud Projects (Self-Directed)
Independent Cloud Projects
Jan 2025 - Present (1 year 5 months)
Designed and deployed three production AWS projects from scratch, including a static website, serverless contact form, and AI-powered resume scanner with end-to-end infrastructure ownership. Diagnosed CloudFront/CORS/email deliverability incidents with CloudWatch, implemented security best practices (OAC, IAM, DKIM/SPF/DMARC), and integrated Google Gemini API via Lambda.
Chemistry Teacher
Ministry of Secondary Education
Jan 2011 - Dec 2024 (13 years 11 months)
Delivered clear, structured chemistry instruction to 30+ students over 14 years, improving student success rates by 30% through hands-on, step-by-step learning approaches. Maintained accurate assessment and progress records with zero errors and coordinated regularly with parents and school leadership.
Community Health Education Volunteer
Community Health Services
Mar 2014 - Jun 2016 (2 years 3 months)
Facilitated health education workshops and awareness campaigns by collaborating with health staff, teachers, and community organizations to coordinate programs and increase community participation. Supported consistent communication and execution of workshop content during outreach activities.
Education
Degrees, certifications, and relevant coursework
Google / Coursera (via NPower Canada)
Google IT Support Professional Certificate, IT Support
Earned the Google IT Support Professional Certificate through NPower Canada via Google/Coursera (completed March 2026).
Google / Coursera (via NPower Canada)
Google AI Essentials Certificate, AI (Responsible AI)
Earned the Google AI Essentials Certificate through NPower Canada via Google/Coursera (completed March 2026).
Amazon Web Services (AWS)
AWS Certified Cloud Practitioner (CLF-C02), Cloud Computing
Obtained the AWS Certified Cloud Practitioner (CLF-C02) certification (certified April 2026).
NPower Canada
Junior IT Analyst, IT Support
2025 - 2026
Completed a 14-week intensive program as a Junior IT Analyst, covering OS configuration, networking, and Active Directory (Dec 2025 – Mar 2026).
University of Yaoundé 1
Master’s Degree, Inorganic Chemistry
Earned a Master’s degree in inorganic chemistry from the University of Yaoundé 1 (completed 2017).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
sedoufutoh.comPortfolio
sedoufutoh.comJob categories
Skills
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