Sebastian Torres

I've supported Orange customers in Spain through Arvato, diagnosing fibre-optic, ADSL, mobile-service, and internet-configuration issues while meeting resolution, call-time, and customer-satisfaction targets. My problem-solving and ability to guide colleagues led to an offer to take on training responsibilities.

Across Australia, I've coordinated port shifts, supervised cleaning operations for Sydney rail infrastructure, managed a technology repair store, and coordinated residential renovation projects with builders, subcontractors, and suppliers. I bring more than 10 years of experience in technical support, customer service, operations, team coordination, and project follow-through in Spanish- and English-speaking environments.