Sebastian Benitez

I am a dedicated Customer Success Manager with a strong background in managing customer communications and providing technical support. Currently, I work at Novel Capital, where I lead onboarding processes and support sales and marketing initiatives. My experience includes overseeing customer needs and ensuring timely responses from technical providers, which has significantly improved client satisfaction.

Previously, I served as a Sales Supervisor at Claro, managing a team of 90 sales professionals across Paraguay. My role involved hiring, training, and reporting on team performance to upper management. Additionally, I have experience as a Project Manager at Provetec, where I was responsible for project research, supervision, and delivery, ensuring that client expectations were met and expenses were minimized through effective provider negotiations.