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Open to opportunities

Leticia María José Lledó Burguez

@leticiamarajoslledbu

Proactive customer service and technical support professional.

Paraguay

What I'm looking for

I am looking for a dynamic work environment that fosters growth and development.

I am a friendly and proactive individual with a strong ability to learn quickly and adapt to new environments. My organizational skills and responsibility drive me to seek a dynamic work environment where I can develop myself and achieve both personal and professional goals.

Currently, I work at Compusaver S.A. as a Customer Service and Technical Support representative, where I provide customer support in English through chat and phone calls. My role involves scheduling and following up on technical visits, monitoring site alarms, and updating company web portals. I pride myself on my assertive communication skills and my calm demeanor, which allows me to deliver excellent customer service consistently.

Previously, I served as a Sales Advisor at Epem Beauty Esthetic, where I managed sales of beauty insurances and provided personalized assistance to clients. My experience also includes an administrative internship at Star Soft, where I was responsible for organizing documents and managing virtual spreadsheets. I am committed to continuous learning and professional growth.

Experience

Work history, roles, and key accomplishments

CE

Sales Advisor

CONTACTO Epem Beauty Esthetic

Mar 2021 - Jan 2022 (10 months)

Responsible for selling beauty insurances over the phone, managing virtual spreadsheets, and providing personalized assistance to clients during contract signing.

Education

Degrees, certifications, and relevant coursework

NP

National School of Commerce No. 3 “República del Perú”

Technical Bachelor of Science, Accounting

2020 - 2023

Completed a Technical Bachelor of Science in Accounting, gaining knowledge in financial principles, accounting practices, and business management.

EC

Eva Noguera, Esthetic Center

Certification in Professional Makeup, Cosmetology

2020 - 2020

Trained as a professional makeup artist, learning various makeup techniques and beauty applications.

OI

O'hara Gastronomic Institute

Diploma in Bakery and Pastries, Culinary Arts

2016 - 2017

Studied bakery and pastries, focusing on various baking techniques and pastry arts.

Tech stack

Software and tools used professionally

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Leticia María José Lledó Burguez - Customer Service and Technical Support - Compusaver S.A. | Himalayas