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Zulia Aracely Barboza Neumann

@zuliaaracelybarbozan

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Accounting and Operations Supervisor experienced in Team Leadership, CRM and Process Optimization.

Paraguay

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What I'm looking for

I am looking for a role that allows me to utilize my skills and expertise to drive results and create value for clients, while also providing opportunities for growth and development.

As a seasoned supervisor with a proven track record in multinational companies, I excel in negotiation, team leadership, and customer relationship management. With fluency in Spanish, English, and Mandarin Chinese, I bring a unique perspective to process optimization and innovation. My professional focus is on driving higher results and creating value for clients through strategic thinking, problem-solving, and effective communication.

In my previous roles, I have successfully developed and implemented efficient workflows, generated financial reports, and conducted regular meetings with clients to provide financial insights and optimize operations. I am confident in my ability to lead and coach teams, manage hiring, training, and performance evaluations, and oversee remote and hybrid teams.

I am a results-driven professional with a strong background in finance, accounting, and administration. I am proficient in Microsoft 365, Google Workspace, and advanced MS Office, and have experience with Power BI and Tableau. I am committed to continuous improvement and process optimization, and I am excited to bring my skills and expertise to a new role.

Experience

Work history, roles, and key accomplishments

Client Advocate

One HQ

Nov 2023 - May 2024 (6 months)

Developed and implemented efficient workflows for bank reconciliation and collection.
Generated financial reports on profit, revenue, sales, and other key metrics using Tableau.
Conducted regular meetings with American clients to provide financial insights and optimize operations.

Accounting Accounts Receivable Accounts Payable Account Planning Account Reconciliation Customer Success Customer Relationship Management

Accounting & Operations Supervisor

Nestlé Business Services

Dec 2020 - Sep 2023 (2 years 9 months)

Negotiated new services across LATAM, ensuring KPIs (NPS, SLA, FTR) were met, focusing on client retention.
Led and coached a team of 15-20, managing hiring, training, and performance evaluations, with oversight of remote and hybrid teams in Brazil and Paraguay.
Led two critical system migrations for seamless integration.
Oversaw supply chain and accounting operations.

Project Management Communication Skills Team Management Team Leadership Process Optimization Customer Relationship Management Bank Reconciliation Fixed Asset Depreciation Logistic Management Customer Success

Collection Manager

Huawei Technologies

Jun 2018 - Feb 2020 (1 year 8 months)

Negotiated and drafted financial agreements, including factoring, and successfully recovered all LTO invoices by resolving account issues.
Managed billing, collection, sales book analysis, AR registration, reconciliation, and WHT forecasting.
Ensured regulatory compliance and facilitated meetings in Spanish, English, and Chinese.

Project Management Communication Skills Process Optimization Customer Relationship Management Customer Success Accounts Receivable Collections Reporting Forecasting

Accounts Payable Specialist

Huawei Technologies

Feb 2018 - Jun 2018 (4 months)

Managed invoice registration, supplier payments, and AP reconciliation.
Audited warehouses for compliance, overseeing inventory control and accuracy.
Handled customs clearance and conducted risk reviews.