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scholar kiogora

@scholarkiogora

I keep office operations, customer support, and records running smoothly.

Kenya
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What I'm looking for

I'm looking for an administrative, virtual, customer support, or healthcare administration role where I can support records, scheduling, customer or patient coordination, compliance, and efficient day-to-day operations.

I'm currently coordinating daily office operations at Infinite Credit Limited, where I manage customer and guarantor verification, repayment posting, loan reports, compliance checks, petty cash, and departmental calendar support.

Previously, I supported high-volume airline customer inquiries at CCI, helping customers with ticket purchases, reservations, booking changes, cancellations, boarding passes, seat assignments, and policy guidance. I also managed front-desk operations, staff schedules, payroll documentation, reports, invoices, records, and stakeholder communication at Taa Rays Security Services Ltd.

I'm building toward healthcare administration through training in medical terminology, EHR/EMR systems, HIPAA, patient records, scheduling, insurance verification, referrals, and medical billing fundamentals.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Kenyatta University logoKU

Kenyatta University

Bachelor of Science, Hospitality and Tourism Management

Bachelor of Science in Hospitality and Tourism Management from Kenyatta University.

BS

Bishop Lawi Imathiu Secondary School

Kenya Certificate of Secondary Education, Secondary Education

Kenya Certificate of Secondary Education (KCSE) from Bishop Lawi Imathiu Secondary School.

Tech stack

Software and tools used professionally

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