Sayla Day
@sayladay
I redesign digital products and operations into accessible, measurable user experiences.
CanadaWhat I'm looking for
At Integrity Advocate, I redesigned a proctoring platform and integrated an AI-powered Zendesk and Ada Answerbot, reducing reliance on live support by 30% within three months.
I’ve led UX research, usability testing, accessibility improvements, and scalable Figma design systems that improved satisfaction by 30%, task completion for users with disabilities by 18%, and UI consistency by 70%. Previously, I directed operations for 20+ agents, supported more than 1 million sessions annually, and improved operational efficiency by 75% through automation, workflow design, and cross-functional delivery.
I also build brands, e-learning experiences, and accessible design frameworks, and I’m currently completing a BS in User Experience Design.
Experience
Work history, roles, and key accomplishments
Product Designer
Integrity Advocate
Jan 2024 - Dec 2025 (1 year 11 months)
Redesigned the proctoring platform UX, integrating an AI-powered Answerbot that reduced live-support reliance by 30%. Built a scalable design system in Figma, reducing UI inconsistencies by 70%.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Science, User Experience Design
Pursuing a Bachelor of Science in User Experience Design, with coursework focused on user-centered design principles and usability.
University of Alberta
Certification, UI/UX Design
2024 - 2024
Completed a UI/UX Design Certification, gaining practical skills in interface design and user experience.
Toronto Metropolitan University
Certification, Privacy by Design
2020 - 2020
Earned a Privacy by Design Certification, focusing on privacy principles and data protection in design.
Northern Alberta Institute of Technology
Certification, Project Management
2017 - 2017
Obtained a Project Management Professional Certification, covering project management methodologies and best practices.
Availability
Location
CanadaAuthorized to work in
Salary expectations
Job categories
Skills
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