Looking for a job

Nikhil Gala

@nikhilgala

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I build accessible FinTech and enterprise platforms that improve revenue, speed, and scale.

Canada

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What I'm looking for

I'm looking to lead product design for complex, regulated digital platforms where I can build scalable design systems, improve accessibility, integrate GenAI workflows, mentor teams, and deliver measurable business outcomes.

Senior Product Design Architect specializing in FinTech, enterprise SaaS, and regulated digital platforms, combining a Computer Engineering foundation with a Master's in Product Design to architect scalable design systems, integrate GenAI Agentic UI capabilities, and enforce accessibility compliance.

Proven track record of driving measurable business impact - including 23% revenue growth, a 53% reduction in delivery turnaround, and enterprise platforms serving 9M+ users and $1B+ in processed claims - through cross-functional leadership, DesignOps implementation, and 0-to-1 product ownership.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Design Architect

Current

Sun Life Financial

Jul 2022 - Present (4 years 2 months)

Led end-to-end product design for FinTech servicing journeys, driving 23% revenue growth and reducing delivery time by 53% through GenAI Agentic UI integration. Enforced WCAG AA accessibility standards and delivered digital intake portals serving 9M+ users and processing $1B+ in claims.

Figma Design Systems GenAI DesignOps Product Strategy Cross functional Leadership User Research Prototyping Agile

Senior Product Designer

Teranet Inc.

Mar 2022 - Jul 2022 (4 months)

Advanced UX maturity from 'Limited' to 'Structured' and accelerated delivery speed by 20% through mentoring and design ops principles. Reduced support inquiries by 45% and delivered 0-to-1 product design for SureFund, a $100B+ FinTech platform.

UX Strategy DesignOps Mentor Interaction Design Information Architecture Figma Prototyping User Research