SAYAK ROY
@sayakroy
Salesforce Administrator and strategic operations specialist automating enterprise workflows with data-backed impact.
What I'm looking for
I’m a Salesforce Administrator and Strategic Operations Specialist who turns complex business requirements into scalable, automated systems. At Infosys, I designed Flow Orchestrations that reduced manual finance-to-operations hand-offs by 40%, unified fragmented customer data using Data Cloud (Zero Copy), and improved lead response time by 25% with Einstein Prompt Builder templates.
I also strengthen governance and reliability—leading security health checks for 500+ users and resolving automation conflicts across 50+ record-triggered flows using Flow Trigger Explorer, helping maintain 99.9% uptime. As a founding partner in FinZ Solutions and Operations Lead at Classic Living, I apply a founder’s mindset to digitize workflows, manage budgets and supplier/expense operations, and build youth-centric FinTech capabilities aligned to customer needs.
Experience
Work history, roles, and key accomplishments
Operations Lead
Classic Living Pvt. Ltd.
Mar 2025 - Present (1 year 3 months)
Managed end-to-end operations and vendor relations to meet fiscal targets and project timelines. Digitized legacy operational workflows and procurement tracking to improve resource allocation and project turnaround times.
Founding Partner
FinZ Solutions Pvt. Ltd.
May 2025 - Feb 2026 (9 months)
Architected the operational and financial backend for a youth-centric wealth management platform with automated accounting and personal finance tracking. Built a functional prototype and grew a 500+ subscriber base via a targeted financial literacy newsletter informed by voice-of-customer research.
Designed and deployed Salesforce flow orchestrations for enterprise procurement, reducing manual finance–operations hand-offs by 40%. Improved security governance for 500+ users, automated personalized follow-ups with Einstein Prompt Builder (25% faster lead response), and migrated 100+ page layouts to dynamic forms to raise data-entry accuracy by 30%.
Education
Degrees, certifications, and relevant coursework
Ajeenkya D Y Patil University
B.Tech, Computer Engineering
2018 - 2022
Grade: CGPA: 8.6 / 10
Completed a B.Tech in Computer Engineering, graduating with Honors. Earned a CGPA of 8.6/10.
Shree Swaminarayan Gurukul International School
Class XII, Physics and Mathematics
2016 - 2018
Grade: 87%
Completed Class XII with a strong academic record in Physics and Mathematics. Achieved 87%.
Shree Swaminarayan Gurukul International School
Class X, Physics and Mathematics
2014 - 2016
Grade: CGPA: 10 / 10
Activities and societies: Active in co-curricular activities.
Completed Class X with outstanding academic performance, achieving CGPA 10/10. Participated in co-curricular activities.
Availability
Location
Authorized to work in
Job categories
Skills
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