Nisha Kushwaha
@nishakushwaha
Product Manager who builds AI/SaaS operational systems that turn delivery insight into shipped outcomes.
IndiaWhat I'm looking for
I’m a Product Manager who builds the systems that help teams see problems coming—and then ship products that solve them. With 11+ years across web engineering, NLP/ML, operations, and product delivery, I’ve shipped SaaS platforms, e-commerce products, and AI-powered chatbots that eliminated first-line support burden by handling queries end-to-end through the system.
My edge is the through-line: engineering thinking in product decisions and product thinking in technical execution. I designed and deployed AI-powered workflow systems for sprint reporting, SLA tracking, stakeholder communication, capacity management, and release verification—closing the gap between “shipped” and “actually done,” and correcting delivery data so leadership could act earlier.
Experience
Work history, roles, and key accomplishments
Continued same product delivery scope following full team transition from Divam Technologies — maintaining ownership continuity across all active SaaS projects.
Sr. Project Manager driving end-to-end product and SaaS delivery across multiple concurrent projects — with a focus on workflow automation, operational efficiency, and data-driven execution.
• Automated sprint reporting, SLA tracking, st
Digital agency environment with startup scope — managing operations, client delivery, and cross-functional teams simultaneously. WebLedger was a key client account; entire delivery team transitioned directly to WebLedger upon project maturation.
• Identified operational bottlenecks across client delivery workflows and designed process solutions — applying product discovery thinking to internal op
Led digital transformation initiatives for organizations transitioning from manual operations to structured, technology-enabled workflows.
Managed infrastructure project execution, stakeholder coordination, and operational planning across civil and water management initiatives.
Handled HR operations, accounts coordination, and government compliance processes to support smooth project execution.
I
Software Engineer (NLP/ML)
Light Information Systems Pvt. Ltd.
Apr 2017 - Jan 2020 (2 years 9 months)
Delivered AI-powered chatbot solutions for HR and Legal clients, including resume parsing, personalization, and API integrations. Built web crawlers and data pipelines for data extraction and analysis, and implemented workflow logic for complex product modules and use cases.
Software Engineer| NLP | Machine Learning
Apr 2017 - Jan 2020 (2 years 9 months)
Delivered AI-powered chatbot solutions for HR and Legal clients like resume parsing, personalization, and API integrations.
Developed web crawlers and data pipelines for data extraction and analysis
Designed workflows for complex product modules and use cases
Integrated third-party APIs (Google, LinkedIn, Twitter, Alexa Skills Kit)
Led team operations, training, and performance tracking
Defined execution strategies and improved team productivity
Worked on web technologies including Laravel, WordPress
Developed and customized web applications using PHP & MySQL
Worked on CMS platforms and performance tracking systems
Education
Degrees, certifications, and relevant coursework
Centre for Development of Advanced Computing (C-DAC)
Post Graduate Diploma, Big Data Analytics
2016 - 2017
Gain knowledge on Big Data storage, processing, analysis, visualization, and application issues on both workplaces and research environments.
Get insight on what tools, algorithms, and platforms to use on which types of real world use cases
Get hands-on experience on Analytics, Mobile, Social and Security issues on Big Data through homeworks and final project
DIT UNIVERSITY
Master of Technology (M.Tech.), Computer Science
2011 - 2013
Shekhawati Engineering College,Dundlod,Jhunjhunu
Bachelor of Technology (B.Tech.), Computer Science
2006 - 2010
Tagore Public School, Shastri Nagar
12th, Mathematics and Physical Studies
2005 - 2006
Completed 12th education with a focus on Mathematics and Physical Studies.
Tagore Public School Shastri Nagar
12, Mathematics and Physical Studies
2005 - 2006
St. Mary's Senior Secondary School, Sikar Rajasthan
10th, Mathematics and Computer Science
2003 - 2004
Completed 10th education with a focus on Mathematics and Computer Science.
St. Mary's Senior Secondary School Sikar Rajasthan
10 th, Mathematics and Computer Science
2003 - 2004
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
Interested in hiring Nisha?
You can contact Nisha and 90k+ other talented remote workers on Himalayas.
Message NishaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
