Saswati Paul
@saswatipaul
Client relationship professional transitioning to corporate hospitality, turning parent engagement into new enrolments and lasting trust.
IndiaWhat I'm looking for
At Sri Chaitanya Techno School, I served as the primary relationship point for parents and guardians, resolving queries and escalations while building trust. I paired strong academic outcomes with proactive engagement, directly influencing new admissions.
I led and mentored a team of subject teachers and planned 10+ workshops, seminars, and inter-school events. I also handled CBSE compliance documentation and reporting.
At HSV Global School, I engaged prospective families with a structured admissions pitch and followed up on delayed fee payments with relationship-conscious communication. I'm now transitioning into corporate hospitality, bringing experience in service recovery, stakeholder engagement, and people-first service.
Experience
Work history, roles, and key accomplishments
CBSE Evaluator
CBSE
Jan 2022 - Dec 2023 (1 year 11 months)
Engaged by the board to assess student work against standardised quality benchmarks.
Head of Department – Sociology
Sri Chaitanya Techno School
Jun 2022 - Dec 2023 (1 year 6 months)
Served as the primary relationship point for parents and guardians, handling queries and escalations with prompt resolution. Led and mentored a team of subject teachers, planned events, and managed compliance documentation.
Teacher, Social Studies (TGT)
HSV Global School
Jun 2019 - May 2022 (2 years 11 months)
Built a strong reputation among parents and students for engaging teaching and strong academic results. Conceived and delivered curated events and supported school growth through prospect list building and direct engagement.
Teacher
The Penguin Kids School
Delivered classroom instruction across CBSE-affiliated schools, maintaining proactive communication with parents on student progress.
Teacher
St. Angel's School
Delivered classroom instruction across CBSE-affiliated schools, maintaining proactive communication with parents on student progress.
Teacher
Rishi Public School
Delivered classroom instruction across CBSE-affiliated schools, maintaining proactive communication with parents on student progress.
Teacher
Vivekananda Mission Ashram Sikshayatan
Delivered classroom instruction across CBSE-affiliated schools, maintaining proactive communication with parents on student progress.
Education
Degrees, certifications, and relevant coursework
Amity University, Noida
MBA, Business Administration
Pursued an MBA at Amity University, Noida.
NIIT, Durgachak, Haldia
Honours Diploma, Web-Centric Computing
Earned an Honours Diploma in Web-Centric Computing from NIIT, Durgachak, Haldia.
Rabindra Bharati University
M.A., Environmental Science
Completed a Master of Arts in Environmental Science from Rabindra Bharati University.
BM College of Education, Maharshi Dayanand University
B.Ed., Education
Earned a Bachelor of Education from BM College of Education, affiliated with Maharshi Dayanand University.
Vidyasagar University
B.A. (Hons), Language and Social Science
Completed a Bachelor of Arts with Honours in Language and Social Science from Vidyasagar University.
West Bengal Board
Higher Secondary & Secondary, General Studies
Completed Higher Secondary and Secondary education from the West Bengal Board.
Indira Gandhi National Open University
M.A., Sociology
Completed a Master of Arts in Sociology from IGNOU.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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