saskiea 94

Handled front desk duties, processed cash transactions, managed incoming calls, prepared legal documents, and managed files and documents.

Resolved client issues via chat.

Resolved customer issues via chat, supervised seasonal agents, prepared attendance and performance reports, and trained agents for seasonal programs.

Handled front desk orders, managed social media and email sites, and performed graphic design for events.

Managed front desk and marketing, prepared documents and packages for partnerships, coordinated programming output, and organized events and receptions.

Accepted incoming calls from customers for orders and managed conflicts that may arise.

Primary education at St. Gabriel's Primary.

Secondary education at Richard Ishmael Secondary, including Caribbean General Proficiency Exam (CXC) qualifications.

Grade: English – Grade 2, Maths – Grade 3, Principle of Business – Grade 3, Integrated Science – Grade 3, Social Studies – Grade 3, Human and Social Biology – Grade 3

Caribbean General Proficiency Exam (CXC) with grades in English, Maths, Principle of Business, Integrated Science, Social Studies, and Human and Social Biology.

Diploma in Microsoft Excel & Word Essentials.

Diploma in Microsoft PowerPoint.

Diploma in Web Designing.

Essentials of Managing Conflicts.

Developing Effective Teams.

Diploma in Marketing ABE Level 4.