Sascha de Ruigh

As part of Learnlight's Learner Impact team, I focused on helping learners stay engaged and supported throughout their learning journey after enrolment. Through proactive communication, feedback collection, and personalised support, we aimed to create an experience that kept learners motivated and progressing towards their goals.
The team was created as part of a wider organisational transition, s

As Project Coordinator within the Global Mobility Service team, my focus shifted from managing individual programmes to improving how the team operated as a whole. I coordinated cross-functional initiatives, helped standardise processes, and worked closely with colleagues across Sales, Operations, Customer Success, and Transformation to improve consistency and collaboration.
A large part of my rol

As Senior Program Manager, I coordinated the delivery of language and intercultural learning programmes for international corporate clients, acting as the main point of contact throughout the learner journey. From onboarding through to programme completion, I worked closely with learners, trainers, and client stakeholders to ensure everything ran smoothly while balancing multiple priorities in a f

Working as part of Google's support operations, I helped small and medium-sized businesses get the most out of their digital advertising. I provided technical and product guidance, investigated account and campaign issues, and translated platform policies into practical, easy-to-understand advice for clients.
The role strengthened my ability to troubleshoot complex problems, communicate clearly wi

As Stock Manager for Dolce & Gabbana's Amsterdam flagship store, I was responsible for ensuring the smooth flow of inventory behind the scenes, coordinating deliveries, stock movements, and internal logistics to support the retail team. The role required accuracy, organisation, and close collaboration across departments to ensure products were available at the right place and time. It was here tha

In my final role at Zara, I coordinated product presentation based on sales performance, inventory availability, and commercial priorities. Working closely with teams in-store and headquarters, I balanced operational planning with customer experience to ensure the right products were available at the right time.

I was selected to join a team supporting the rollout of Zara's RFID inventory system across stores in the Netherlands, helping colleagues adopt new processes and technology through hands-on training and operational support. The experience gave me my first exposure to change management and showed me how much I enjoyed helping others learn and adapt.

As part of the store management team, I helped coordinate daily operations, organised staff schedules, supported team briefings, and ensured smooth communication across departments. The role gave me my first experience coordinating people, balancing operational priorities, and supporting colleagues to achieve shared goals.

As a tour guide in Mexico's Riviera Maya, I led full-day cultural and adventure experiences for Dutch- and English-speaking travellers, introducing them to the region's history, nature, and Mexican/Mayan culture. Every day combined logistics, safety, storytelling, and customer care—ensuring each guest felt informed, supported, and able to enjoy the experience with confidence.
Working closely with

Studied the culture, history, and languages of Latin America, including intercultural dynamics, politics, Spanish and Portuguese, linguistics, economics, and literature.

Culture, history, and languages of the Latin American area: history and modern day intercultural dynamics, politics, languages (Spanish and Portuguese), linguistics, economics, literature.