As an independent consultant, I help small and medium-sized businesses with overdue customer accounts. I review debtors ageing and follow-up routines, document procedures, and train staff.
At Macneil Plastics, I owned collections for a large business-to-business debtors portfolio, from credit vetting through payment. I reviewed debtor ageing for group reporting and coordinated overdue-account follow-up with managers and sales representatives.
I also worked with an external credit management firm to recover outstanding balances before insurance claims. When a major account dispute reached the point of court action, I requested time to reconcile the account, found unprocessed credits, and had them issued.
