Saravanan G

Lead P&C insurance operations and transformation initiatives, driving process improvement across underwriting, claims, policy administration and customer service. Manage cross-functional teams and own senior client and stakeholder relationships.

Led end-to-end insurance transformation projects across policy administration, claims, underwriting and billing, managing scope, schedule, budget, delivery risks and cross-functional dependencies. Managed Agile, Waterfall and hybrid delivery lifecycles.

Led Agile delivery across more than three cross-functional teams, reporting a 25% increase in sprint completion and a 30% reduction in time-to-market. Facilitated Scrum ceremonies and removed delivery impediments.

Owned product strategy and roadmap for modernising the policy administration platform, supporting migration from DXC / AS400 to a scalable core system. Delivered workflow and product-configuration improvements, and led regulatory and compliance product initiatives.

Developed digital insurance journeys, product roadmaps and delivery backlogs with business stakeholders. Supported core-system implementation for new product launches and IFRS 17-related data extraction and reporting processes.

Managed service delivery for the Life400 (AS400) platform, supporting implementation of new life insurance products and system enhancements. Coordinated cross-functional integration and monitored platform performance.

Facilitated stakeholder requirement workshops to identify process inefficiencies and define improvement opportunities. Developed and standardised SOPs and supported BPM workflow automation initiatives.

Gathered and documented business requirements for MPF and ORSO platforms, including Master Trust Plus and employer-sponsored schemes. Maintained requirements traceability and supported digital transformation through user stories, SIT / UAT and implementation of e-applications and POS capabilities.

Developed mainframe applications using COBOL, JCL and VSAM, integrating with DB2 databases for enterprise data processing. Supported TSO / ISPF environments, file comparison and data migration activities.

Configured warehouse management system (WMS) capabilities covering inventory, order fulfilment and shipment tracking. Gathered requirements with logistics and supply-chain stakeholders and conducted gap analysis.

Analysed business requirements, prepared high-level and low-level designs and delivered application enhancements. Supported end-to-end development activities including estimation, work allocation, technical design and application issue resolution.

Master of Computer Applications (MCA) degree from Periyar University, completed from 2007 to 2010.

Bachelor of Mathematics degree from AVC College of Arts & Science, completed from 2002 to 2005.