Sara Pino
@sarapino
I support safe, compliant digital platforms through payments, policy enforcement, and operations.
What I'm looking for
I support Meta’s payments ecosystem through Teleperformance, investigating payment cases, analyzing account and transaction risk, and escalating high-risk issues under financial security and platform policies. I also supported TikTok Trust & Safety operations by reviewing user-generated content and enforcing global community guidelines.
Before platform operations, I led recruitment, onboarding, training, performance coaching, employee relations, and daily retail operations for Bershka in Dublin and Arenal Perfumerías in Spain. I bring more than six years of experience working with multicultural teams in high-volume international environments.
Experience
Work history, roles, and key accomplishments
Trust & Safety Specialist
Teleperformance
Sep 2025 - Present (1 year)
Reviewed large volumes of user-generated content ensuring compliance with global community guidelines. Identified and escalated policy violations while maintaining high accuracy and consistency.
Education
Degrees, certifications, and relevant coursework
ISEB Business School
Master's Degree, Human Resources Management
2020 - 2021
Pursued a Master's Degree in Human Resources Management at ISEB Business School.
University of Oviedo
Bachelor's Degree, Pedagogy
2014 - 2019
Completed a Bachelor's Degree in Pedagogy at the University of Oviedo.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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