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Sara Pino

@sarapino

I support safe, compliant digital platforms through payments, policy enforcement, and operations.

Portugal
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What I'm looking for

I'm looking for opportunities in Trust & Safety, Platform Operations, Payments Support, HR Operations, or Customer Operations within an international company.

I support Meta’s payments ecosystem through Teleperformance, investigating payment cases, analyzing account and transaction risk, and escalating high-risk issues under financial security and platform policies. I also supported TikTok Trust & Safety operations by reviewing user-generated content and enforcing global community guidelines.

Before platform operations, I led recruitment, onboarding, training, performance coaching, employee relations, and daily retail operations for Bershka in Dublin and Arenal Perfumerías in Spain. I bring more than six years of experience working with multicultural teams in high-volume international environments.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

IS

ISEB Business School

Master's Degree, Human Resources Management

2020 - 2021

Pursued a Master's Degree in Human Resources Management at ISEB Business School.

University of Oviedo logoUO

University of Oviedo

Bachelor's Degree, Pedagogy

2014 - 2019

Completed a Bachelor's Degree in Pedagogy at the University of Oviedo.

Tech stack

Software and tools used professionally

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