saran sp
@saransp
Import customer service executive experienced in ocean import operations, documentation, and freight coordination.
IndiaWhat I'm looking for
I am an experienced Import Customer Service Executive with a strong background in ocean import freight forwarding, customs compliance, and end-to-end shipment coordination. I have consistently managed import documentation, IGM filing via ODEX, container movement requests, billing processes, and coordination with carriers, CHAs, and overseas agents to ensure timely cargo delivery.
I have trained teams on import regulations and maintained logistics procedures across multiple roles at Reiki Logistics, Rhenus A & O India, and Barom Logistics. I am proficient with freight-ERP systems such as ODEX and NewAge e-FREIGHT, adept at resolving shipment exceptions, and committed to delivering efficient, customer-focused logistics support.
Experience
Work history, roles, and key accomplishments
Ocean Import Coordinator
Reiki Logistics Pvt Ltd
Jan 2024 - Present (1 year 9 months)
Managed end-to-end ocean import processes including IGM filing, container movement requests, import billing and coordination with CHAs and liners to ensure timely cargo release and delivery.
RLOcean Import Shipment Coordinator
Rhenus A & O India Pvt Ltd
Jan 2023 - Jan 2024 (1 year)
Coordinated ocean import shipments, handled pre-alerts and IGM filing via ODEX, resolved shipment exceptions with service providers, and maintained logistics documentation and billing processes.
Ocean Import Shipment Coordinator
Barom Logistics Pvt Ltd
Jan 2022 - Jan 2023 (1 year)
Coordinated full-cycle ocean import shipments, communicated with overseas agents and customs brokers, maintained ERP shipment records, and ensured compliance and timely delivery to customers.
Education
Degrees, certifications, and relevant coursework
Hindustan Institution of Technology and Science
Master of Business Administration, Aviation Management
Grade: CGPA 8.0
Completed an MBA in Aviation Management with a focus on aviation operations and logistics, graduating in May 2022 with a CGPA of 8.0.
Hindustan Institution of Technology and Science
Bachelor of Business Administration, Travel and Tourism
Grade: CGPA 6.68
Completed a Bachelor of Business Administration in Travel & Tourism, graduating in April 2020 with a CGPA of 6.68.
Availability
Location
IndiaAuthorized to work in
Job categories
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