Open to opportunities

Sara Joyce

@sarajoyce

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Freelance proofreader and editor with strong communication skills.

United States

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What I'm looking for

I am looking for a role that values creativity and collaboration, where I can contribute my editing skills and grow professionally.

As a dedicated freelance proofreader and editor, I have honed my skills in grammar, style, and clarity through extensive experience working with various clients. My role involves not only proofreading and editing articles and novellas but also providing constructive feedback and conducting thorough research to ensure adherence to style guides. I pride myself on my ability to communicate effectively with clients, setting clear expectations and delivering high-quality work.

In addition to my freelance work, I have gained valuable experience in customer service as a barista at Starbucks and as a front desk receptionist at a dental office. These roles have enhanced my ability to empathize with clients and manage their concerns, turning frustrations into positive experiences. My educational background in English with a concentration in Creative Writing has further equipped me with strong linguistic and literary competencies, allowing me to excel in my proofreading and editing endeavors.

Experience

Work history, roles, and key accomplishments

Front Desk Receptionist

Dr. Domenic Baglivo, DDS

Sep 2021 - Sep 2022 (1 year)

Managed patient check-ins, updated medical histories, and handled scheduling and phone inquiries. Processed payments, managed billing procedures to insurance, and verified patient eligibility.

Scheduling Payment Processing Insurance Billing Customer Service Communication Data Entry Empathy

Barista

Starbucks

Oct 2021 - Present (3 years 7 months)

Operated the espresso bar, crafting beverages quickly while maintaining quality and safety standards. Managed peak order times efficiently, processed payments, and resolved customer frustrations to enhance satisfaction.

Customer Service Teamwork Conflict Resolution Time Management Communication Sales

Freelance Proofreader & Editor

Self Employed

Jul 2022 - Present (2 years 10 months)

Communicated with clients to set expectations and provided consistently helpful feedback. Proofread and edited articles, novellas, and other documents for grammar, spelling, style, and punctuation, ensuring clarity and adherence to style guides.

Proofreading Editing Client Communication Research Style Guide Grammar Collaboration

Education

Degrees, certifications, and relevant coursework

Temple University

B.A. in English, English

Completed a Bachelor of Arts in English with a concentration in Creative Writing. Developed strong linguistic and literary competency, critical analysis, and information synthesis skills.

Proofread Anywhere

Certificate, Proofreading

Obtained a Proofreading Certificate, enhancing skills in copyediting, proofreading, and adherence to style guides. This certification supports accurate and thorough document review.