Seeking remote Business Analyst roles focused on structured problem solving, process improvement, and operational efficiency. I value autonomy with clear expectations and deliver reliable, high-quality results through disciplined analysis, strong communication, and consistent execution.
Open to opportunities
Sarah Willis
@sarahwillis
Business Analyst specializing in fintech operations and remote workflow optimization. Trusted for independent problem solving and clear communication.
United StatesWhat I'm looking for
I approach work with independence, curiosity, and a strong sense of responsibility. I don’t chase titles, I work to fund a life I enjoy, but I’m naturally drawn to roles where I can think deeply, solve problems, and navigate complex systems without needing constant oversight. I’m an intelligence buff with a genuine interest in how information flows, how processes break, and how they can be improved. I thrive in environments that trust me to be self-directed, thoughtful, and precise, and I bring that same mindset to every role I take on.
Experience
Work history, roles, and key accomplishments
Current
Managed and resolved client requests through ServiceNow within defined SLAs, coordinating with development and implementation teams to support banking and payables experiences. Used AI-based tools to navigate complex workflows and troubleshoot payment processing and integration issues, maintaining audit-ready documentation and driving continuous improvement.
JA
Permanent Substitute Teacher
Jacksonville Classical Academy
Delivered instruction aligned to the Hillsdale Classical curriculum and state standards while supporting diverse student needs. Maintained academic integrity through accurate testing and evaluation procedures and used clear communication and classroom management to maintain classroom effectiveness.
SA
Long-Term Substitute Teacher
St. Johns Classical Academy
Developed and implemented lesson plans aligned with Hillsdale Classical K–12 education and Florida State standards. Administered state-mandated testing and maintained compliance with academic protocols while supporting student engagement and well-being in a structured learning environment.
Payables Vendor Enrollment Specialist
Guided suppliers through virtual credit-card payment enrollment and onboarding, ensuring compliance and accuracy. Verified ACH details and banking documentation, maintained data integrity with quality assurance and secure information handling, and collaborated with clients, vendors, and financial institutions to resolve enrollment discrepancies.
PA
Pharmacy Technician
Pet Doctors of America
Managed prescription fulfillment and inventory control for medications and controlled substances while maintaining accurate client and patient records. Handled invoicing and cash transactions and trained new pharmacy technicians to improve operational efficiency and customer care.
Education
Degrees, certifications, and relevant coursework
United States Army
Activities and societies: 98K training; vetted for high-level security clearance; Private First Class; honorable discharge.
Completed 98K training and was previously vetted for work requiring a high-level security clearance. Served as a Private First Class with an honorable discharge.
St. Johns River State College
General Studies
Attended coursework toward general studies at St. Johns River State College.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Salary expectations
60k-100k USD
Social media
Job categories
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