Sarah Sullivan
@sarahsullivan
I lead tax support teams and deliver accurate, compliant tax and bookkeeping operations.
United StatesWhat I'm looking for
At Intuit TurboTax Experts, I provide real-time tax guidance, escalation support, and compliance oversight for frontline Tax Experts during high-volume tax seasons. I research federal and state tax guidance, resolve moderately complex tax situations, and support quality standards aligned with IRS regulations and company policies.
Previously, I prepared individual tax returns for self-employed individuals and small businesses while streamlining processes with QuickBooks and Intuit software. At Michael A. Davis, CPA, Ltd., I managed payroll, invoicing, accounts payable and receivable, and reconciliations, including automation strategies that improved efficiency by 30%.
Experience
Work history, roles, and key accomplishments
Provided real-time tax guidance and escalation support to frontline Tax Experts during peak tax season. Served as a subject matter expert on federal and state tax scenarios, ensuring accurate and compliant support.
Prepared individual tax returns for self-employed individuals and small businesses. Delivered real-time client support focused on accuracy, compliance, and efficiency in a high-volume environment.
Office Manager/Bookkeeper
Michael A. Davis, CPA, Ltd.
Jun 2013 - Mar 2023 (9 years 9 months)
Managed payroll, invoicing, accounts payable/receivable, and reconciliations. Designed automation strategies improving efficiency by 30% and developed an electronic record-keeping system.
Education
Degrees, certifications, and relevant coursework
Brown Mackie College
Associate of Science, Business Management
Associate of Science in Business Management from Brown Mackie College in Tucson, AZ.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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