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Steve Kraft

@stevekraft

Accounting professional at Intuit who resolves QuickBooks Online cases and helps small businesses maintain accurate books.

United States

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What I'm looking for

I’m seeking a role where I can leverage my proven experience setting up and optimizing accounting systems.

At INTUIT, I resolve 20–30 QuickBooks Online support cases weekly for accountants and small-business users, covering accounting and payroll workflows. I also help TurboTax users address application errors and prepare federal and state tax returns.

At TULSA COMBUSTION, LLC, I implemented QuickBooks Enterprise for full-cycle bookkeeping and built Excel cash-flow projections from QuickBooks data. Earlier, I established the business office and accounting system at THE NEEDLECRAFT SHOP, INC., setting up its complete books.

Experience

Work history, roles, and key accomplishments

TurboTax & QuickBooks Online Accountant Support

Intuit

Jan 2021 - May 2026 (5 years 4 months)

Provided support to TurboTax and QuickBooks Online users, resolving application errors and guiding feature usage for tax preparation and accounting workflows. Resolved 20-30 QBO support cases weekly and assisted with payroll and bookkeeping questions.

Turbo Tax Quickbooks Online Accounting Payroll Bookkeeping Customer Support Troubleshooting

Accounting & Tax Services

Tax Preparation

Jan 2010 - Dec 2020 (10 years 11 months)

Prepared 75-100 tax returns for individuals each peak filing season for H&R Block clients. Also prepared individual and corporate tax returns using Intuit ProSeries for CPA clients during one filing extension season.

Tax Preparation ProSeries H&R Block Individual Tax Returns Corporation Tax Returns

Controller & Documentation Manager

Tulsa Combustion, LLC

Apr 2006 - Nov 2010 (4 years 7 months)

Implemented QuickBooks Enterprise to streamline full-cycle bookkeeping including accounts payable, accounts receivable, payroll, job costing, and year-end financials. Built cash-flow projections in Excel and maintained job materials purchasing documentation.

QB Enterprise Bookkeeping Accounts Payable Accounts Receivable Payroll Job Costing Excel Cash Flow Forecasting

Part-time Accounting and Tax Preparation

Jackson Hewitt, H&R Block

Jan 2005 - Jan 2006 (1 year)

Prepared tax returns during annual filing season.

Tax Preparation

Controller

DRG Management Corporation

Sep 1999 - Mar 2004 (4 years 6 months)

Managed Solomon-based accounting systems and business offices for a $65M publishing and mail-order group, overseeing a staff of 12. Built MS Excel financial statements and supporting schedules using ODBC/SQL and pivot tables sourced from four databases.

Solomon Excel ODBC SQL Pivot Tables Financial Statements Budgeting Variance Analysis Management Reporting

Accounting Manager

Consolidated Rehabilitation Concepts, Inc.

Apr 1993 - Dec 1998 (5 years 8 months)

Consolidated accounting records from multiple applications into a single general ledger using ACCPAC BPI for a $12M holding company across four states. Prepared annual financial statements to support tax filings and Medicare cost reports.

ACCPAC BPI General Ledger Accountant Financial Statements Tax Filings Medicare Cost Report

Business Manager / VP Administration & Secretary-Treasurer

The Needlecraft Shop, Inc.

Nov 1986 - Jan 1993 (6 years 2 months)

Established the business office and accounting system for bookkeeping, cash management, and financial reporting. Handled administrative operations and corporate filings, and replaced a custom IBM midrange system with a cost-effective PC-based accounting package.

Bookkeeping Cash Management Financial Reporting Corporate filings Accounting Systems IBM AS 400 ISeries PC Accounting