sarah rodriguez

Managed freight for delivery, coordinated driver routes, and ran payroll. Ordered materials and supplies, and scheduled drivers.

Interviewed and enrolled prospects into suitable Medicare advantage plans, verifying eligibility via CMS. Scheduled in-home appointments and event seminars, gathering pertinent information for prospects and agents.

Handled inbound and outbound calls as a tele-sales agent, interviewing and enrolling prospects into suitable plans based on client needs. Verified client primary care doctors and specialists, ensuring all questions and concerns were addressed prior to enrollment.

Enrolled prospects into Medicare advantage and prescription drug plans via telephone sales, complying with CMS regulations. Set up tele-sales in-home appointments per customer request and assisted in locating seminars, physicians, and specialties.

Scheduled and coordinated surgeries and diagnostic procedures, verifying eligibility and benefits while obtaining all prior-authorizations. Pre-collected co-pays and deductibles, and scheduled complex cases with other specialty practices.

Processed physician orders via computer and monitored nurse-to-patient ratios in the recovery room/PACU. Translated for physicians and staff as needed, entered all case history for proper billing, and updated patient demographics.

Pursued general studies coursework. Focused on foundational academic subjects to broaden knowledge and prepare for further educational or career opportunities.